We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your personal data in compliance with the General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect personal information from you when you:

  • Fill out forms on our website or via phone
  • Contact us via email or phone
  • Use our services for Will writing, estate planning, or document storage

This information may include:

  • Name, address, phone number, email address
  • Financial details related to estate planning
  • Family information relevant to your Will
  • Any other information required to provide our services

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide Will writing, estate planning, and document storage services
  • To communicate with you about your enquiries or services
  • To process payments and manage accounts
  • To comply with legal obligations

We may also use your information for marketing purposes, but only if you have given us explicit consent to do so.

3. How We Store and Protect Your Data

We take the security of your personal data very seriously. Your information is securely stored in our encrypted systems, and we implement appropriate security measures to protect it from unauthorised access or disclosure.

All data is stored in accordance with GDPR regulations, and we regularly review our security practices to ensure your information remains secure.

4. Sharing Your Data

We do not share your personal information with third parties except when:

  • It is necessary to provide our services (e.g., sharing details with solicitors or estate planners involved in your case)
  • We are required by law to do so

We do not sell your data to any third parties.

5. Your Rights

Under GDPR, you have several rights regarding your personal data:

  • The right to access the personal information we hold about you
  • The right to request correction or deletion of your data
  • The right to withdraw consent for processing your data at any time
  • The right to lodge a complaint with a supervisory authority if you believe your data has been misused

6. Retention of Data

We retain your personal information only for as long as necessary to provide our services or as required by law. After this period, your data will be securely deleted.

7. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files that are stored on your device. You can choose to disable cookies in your browser settings, though this may affect the functionality of our website.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and where appropriate, notified to you via email.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

The Wonderful Will Company Ltd

Address: H/Q Unit 13a Church End Estate, Church End, Bishops Stortford, Hertfordshire SG11 2DY

Email: [email protected]

Phone: 020 4591 3180